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Osborn Law
Client Satisfaction Questionnaire

Thank you for choosing Osborn Law.
We believe in providing practical, timely and cost effective legal advice and services and would appreciate your feedback on your recent dealings with us to assist in the continual improvement of the services we offer by completing the survey below.
There is additional room to provide any further comments you may wish to include throughout the survey.
Thank you for taking the time to complete our survey.

4. How satisfied are you with your solicitor(s) understanding of your matter(s)?
5. How satisfied are you with the communication between you and your solicitor?
6. How satisfied are you with the accessibility of your solicitor?
7. How satisfied are you with the updates on your matter you received?
8. Did you find your solicitor to be practical and timely in regards to your matter(s)?
9. Did you find the office staff professional and courteous?
10. Were you satisfied with the accuracy of the costing ESTIMATE provided for your matter(s)?
11. If variance to this costing occurred throughout your matter(s), were you satisfied with the communication regarding your costs?
12. Would you agree that Osborn Law is a cost effective legal firm?
14. Would you recommend Osborn Law?
17. Do you give permission for Osborn Law to use the above statement as a testimonial?

Thank you for choosing Osborn Law
Thank you again for taking the time to complete our survey.
Should you wish to discuss any of the above in more detail please do not hesitate to contact us on (02) 4927 2900.

Liability limited by a scheme approved
under Professional Standards Legislation.

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CONTACT US

t: (02) 4927 2900
info@osbornlaw.com.au

Level 2, 14 Watt Street
(PO Box 1285) Newcastle NSW 2300
DX 7806 Newcastle

f: (02) 4925 2887

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